Terms and Conditions

Last updated: January 30, 2026

These Terms and Conditions ("Terms") govern your access to and use of DecisionOps, a product operated by Ellvero Technologies Private Limited. By accessing or using DecisionOps, you agree to these Terms.

1. Use of the Service

DecisionOps is provided as a platform for recording, preserving, and auditing organizational decisions.

You agree to:

  • Use the service only for lawful purposes
  • Ensure that information you record is accurate to the best of your knowledge
  • Maintain the confidentiality of your account credentials

2. Organizational Responsibility

Decisions recorded in DecisionOps:

  • Are authored and approved by users
  • Reflect the organization's judgment, not Ellvero's
  • Are immutable once recorded

Ellvero does not review, validate, or endorse decisions recorded on the platform.

3. Immutability and Superseding

Once recorded:

  • Decisions cannot be edited or deleted
  • Decisions may only be superseded by a new decision
  • All versions remain linked for audit and historical clarity

This behavior is intentional and core to the platform.

4. AI-Assisted Features

If enabled:

  • AI features assist with drafting only
  • AI output is non-authoritative and for review
  • Final responsibility remains with the user

Ellvero makes no guarantees regarding AI-generated drafts.

5. Access Control and Audit Logs

You acknowledge that:

  • Actions are logged for security and accountability
  • Audit logs are visible to authorized users
  • Ellvero may access logs for security and support purposes

6. Intellectual Property

All platform software, branding, and trademarks belong to Ellvero Technologies Private Limited.

You retain ownership of:

  • Your decision content
  • Your organizational data

You grant Ellvero a limited license to host and process this data solely to provide the service.

7. Availability and Modifications

We aim to provide a reliable service but do not guarantee uninterrupted availability.

Ellvero may:

  • Modify features
  • Add or remove functionality
  • Suspend access for security or legal reasons

8. Limitation of Liability

To the maximum extent permitted by law:

  • DecisionOps is provided "as is"
  • Ellvero is not liable for business outcomes resulting from recorded decisions
  • Liability is limited to fees paid for the service, if any

9. Termination

You may stop using DecisionOps at any time.

Ellvero may suspend or terminate access if:

  • These Terms are violated
  • Use poses security or legal risk

10. Governing Law

These Terms are governed by the laws of India, without regard to conflict-of-law principles.

11. Contact Information

Ellvero Technologies Private Limited
Email: legal@ellvero.com